Melbet Privacy
Navigation Guide:
Last Revised: June 12, 2025
1. Overview
Welcome to PlayZone Elite (referred to as "we," "us," or "our service"). We are dedicated to safeguarding your personal data and privacy while you experience our advanced gaming platform.
This privacy statement outlines how we gather, utilize, distribute, and secure your personal information when you:
- Browse our platform
- Register and manage an account
- Participate in games and promotional offers
- Communicate with our assistance team
- Access our mobile applications, tools, or functionalities
By utilizing our platform, you consent to the information practices outlined in this statement. If you disagree with these practices, please refrain from using our services.
Special Notice for Indian Residents: This statement adheres to the Information Technology (Reasonable Security Practices and Procedures for Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000, and other relevant Indian data protection regulations.
2. Data Collection
2.1 Personal Details
We gather personal details that you voluntarily provide to us, including but not limited to:
- Identity Details: Complete name, birth date, citizenship, and official ID documents (necessary for authentication)
- Communication Details: Email, telephone number, and home address
- Profile Details: Login credentials, password, and security queries
- Payment Details: Banking information, payment options, transaction records, and card details
- Authentication Documents: Images, identification papers, and data submitted during profile verification
2.2 System-Generated Information
When you interact with our service, we automatically gather specific data, including:
- Equipment Information: IP location, device model, system version, browser type and configurations
- Activity Information: Visited pages, session duration, referral sites, clicks, and other platform interactions
- Geographic Information: Approximate location determined by your IP address
- Gaming Data: Game choices, wagering habits, play history, and session length
2.3 External Source Information
We may obtain information about you from external sources, including:
- Identity confirmation services
- Transaction processors
- Fraud prevention services
- Credit assessment agencies
- Government databases
- Promotional partners
Essential Privacy Information
Information Protection
All personal data is secured using state-of-the-art SSL encryption and maintained on protected servers.
Profile Authentication
We are legally obligated to confirm your identity to prevent fraud and meet anti-money laundering requirements.
Tracking Files
We employ cookies to improve your experience and deliver customized services.
User Authority
You possess the right to view, modify, and remove your personal data.
3. Information Usage
We utilize the collected information for multiple purposes, including:
3.1 Service Delivery
- Establishing and maintaining your profile
- Handling your deposits and cashouts
- Delivering gaming and wagering services
- Supplying customer assistance
- Managing transactions and sending transaction confirmations
3.2 Regulatory Compliance
- Confirming your identity (Customer Due Diligence)
- Preventing fraud, money laundering, and minor gambling
- Meeting legal requirements
- Addressing legal inquiries or judicial orders
- Defending our legal interests and enforcing our conditions
3.3 Platform Enhancement
- Examining usage trends to enhance user experience
- Creating new features and services
- Resolving technical problems
- Performing research and data analysis
3.4 Promotional and Communication
- Delivering promotional deals, rewards, and notifications
- Customizing your experience
- Gathering feedback via questionnaires
- Notifying you about new games and features
Communication Preferences: You can unsubscribe from promotional communications anytime by adjusting your profile settings or clicking the unsubscribe option in our messages.
4. Data Sharing
We may distribute your information with the following entities:
4.1 Service Partners
We share data with external service partners who assist us in operating our business and delivering services, including:
- Transaction processors and banking institutions
- Identity confirmation services
- Customer assistance providers
- IT infrastructure suppliers
- Game suppliers and software creators
- Data analytics and processing services
4.2 Legal Bodies
We may reveal your information to regulators, law enforcement, and official agencies when:
- Mandated by law, regulation, or legal procedure
- Essential to protect our rights, assets, or security
- Required to prevent unlawful activities
- Requested by gaming regulatory bodies
4.3 Corporate Transactions
In case of a merger, acquisition, asset sale, or insolvency, your information may be transferred as part of such transactions. We will inform you via email and/or prominent notice on our platform of any ownership change or use of your personal information.
4.4 With Your Authorization
We may share your information with other entities when you grant us permission to do so.
Cross-Border Transfers: Your information may be transferred to and processed in locations outside India. We ensure that such transfers comply with applicable data protection laws and implement suitable safeguards to protect your information.
5. Security Measures
We implement suitable technical and organizational safeguards to protect your personal information against unauthorized access, modification, disclosure, or destruction. These safeguards include:
- Data Encryption: All sensitive data is encrypted using industry-standard SSL/TLS protocols
- Entry Controls: Strict entry controls and authentication procedures for our personnel
- Security Barriers: Advanced firewall systems to prevent unauthorized access
- Periodic Reviews: Regular security reviews and vulnerability assessments
- Personnel Training: Continuous security awareness training for our staff
While we endeavor to protect your personal information, no transmission method over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to enhance our security measures.
Your Security Obligations: You are responsible for maintaining your account login information confidential and for all activities that occur under your profile. Please inform us immediately of any unauthorized use of your account or other security incidents.
6. User Rights
Under applicable data protection laws, you have specific rights regarding your personal information:
| Right | Description |
|---|---|
| Access Right | You can request a copy of the personal data we maintain about you. |
| Correction Right | You can request amendments to inaccurate or incomplete data. |
| Deletion Right | You can request removal of your personal data in specific circumstances. |
| Processing Restriction Right | You can request limitations on how we utilize your personal data. |
| Data Transfer Right | You can receive your data in a structured, commonly used, and machine-readable format. |
| Objection Right | You can object to our processing of your personal data for specific purposes. |
| Consent Withdrawal Right | You can withdraw your consent anytime where we rely on consent for processing. |
To exercise these rights, please contact us using the details provided in our "Contact Information" section. We will respond to your request within 30 days.
Restrictions: These rights may be limited in specific circumstances, such as when we have legal obligations to retain certain data or when disclosure would negatively affect the rights and freedoms of others.
7. Cookie Guidelines
Our platform uses cookies and similar tracking technologies to collect and store information about your interactions with our services.
7.1 Cookie Categories We Use
- Required Cookies: Essential for our platform to operate correctly
- Analytics/Performance Cookies: Help us count users and see how users navigate our platform
- Feature Cookies: Allow us to customize your experience
- Promotional/Marketing Cookies: Track your browsing patterns to show you relevant advertisements
7.2 Cookie Management
Most web browsers allow you to control cookies through their settings preferences. For more information about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Important Note: Disabling cookies may impact the functionality of our platform and restrict access to certain features.
8. External Services
Our platform may contain links to other sites, plugins, and applications. Clicking on those links or enabling those connections may allow external parties to collect or share data about you. We do not control these external sites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every site you visit.
8.1 Gaming Suppliers
We collaborate with various gaming suppliers to offer a diverse range of games. These suppliers may collect and process your information according to their own privacy policies when you play games on our platform.
8.2 Transaction Handlers
When you make deposits or withdrawals, your financial information is processed by external transaction handlers who have their own privacy policies and security measures.
9. Information Storage
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Our retention periods are determined by:
- The duration of our relationship with you
- Legal requirements applicable to our operations
- Limitation periods for legal claims
- Regulatory obligations
When your personal information is no longer needed, we will securely delete or anonymize it.
Profile Termination: If you terminate your profile, we may retain certain information as required by law or for legitimate business purposes, such as resolving disputes, enforcing agreements, or meeting regulatory requirements.
10. Policy Modifications
We may revise this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted here with an updated "Last Revised" date.
We encourage you to review this policy regularly to stay informed about our privacy practices. Your continued use of our services after any changes indicates your acceptance of the revised policy.
For significant changes that substantially affect your rights, we will provide enhanced notice, such as email notifications or platform banners.